About Patient Experience Excellence Congress
BII World is pleased to announce the inaugural launch of the Patient Experience Excellence Congress scheduled for 18th -19th March 2019 in Riyadh, KSA.
As patient experience moves center stage at many of the nation’s health systems, leaders responsible for this function are challenged with issues related to advancing the discipline with excellence.
The Patient Experience Excellence Congress will bring together not only the service excellence champions but also patients to share their insights on transforming the healthcare experience through a smart intersection of compassion, science and technology.
Digital transformation and the transition to value-based care are pushing care providers to change their patient experience approach.
Healthcare has to look at people as needing total care – physically and emotionally, including their ability to be comfortable, connected and generally empowered with a sense of control over their care environment.
Join the congress to:
Make Connections with other patient experience leaders.
Be Inspired to continue the journey to improve patient experience.
Take Away New Ideas to enhance your patient experience efforts.
SPEAKERS

H.E. Dr. Ahmed Mohammad Abu-Abah
King Abdullah Bin Abdulaziz University Hospital at Princess Noura Bint Abdulrahman University

Dr. Taghreed Justinia
King Saud Bin Abdulaziz University for Health Sciences, Ministry of National Guard-Health Affairs

Dr. Majdah Shugdar
Saudi Central Board For Accreditation of Health Care Institutions – CBAHI